Where Passion Meets People
Passionate about the service industry and with over ten years of professional experience, we support organisations and their team members to develop a company culture, where teams feel engaged and empowered to do their best work.
What we do
We design training and workshops to fit each individual need, combining the emotional and practical skills required for your team to feel empowered and drive business success. Throughout our workshops and trainings, we offer experienced-based learning journeys that teach most important soft skills to create an engaging workplace. After our workshops, your teams will feel happier, have more engagement in their goals and tasks, and be able to communicate more effectively.
It is only when we have a sense of who we are that we find our whole potential, gain a clearer picture of our goals, and make reliable decisions. We believe that the actions of those in charge define the culture of a company. It is about enabling and coaching individuals and teams and promoting a sense of community, where everyone can have ideas and feel valued. Let us pave the way for you and your team to thrive!
DESIGN SPRINTS FACILITATION
A design thinking method being used to solve complex problems in a step by step process. With a small team and a clear schedule for the week, you’ll rapidly progress from problem to tested solution.
A company is made up of many individual parts. Together, they form a perfectly functioning unit. To make their operation successful, many factors and departments must work together. We aim to help you to develop a consistent high level of service, gain lifelong customers and secure positive reviews. We identify shortfalls, gaps and obstacles, and create your individual strategy for quality assurance and training, in order to drive results and establish service excellence.
How we work
We work with practical examples, experienced-based techniques and a hands-on, co-creational approach to problem solving.
Together as individuals
We love teamwork, but we also know that each individual needs to feel empowered and engaged, and should be given the space to develop ideas indepently.
We provide a toolbox filled with a variety of methods and techniques, that can be applied, when it comes to enabling teams and supporting productivity.
We create tailormade concepts and solutions for your individual challenges and requirements.